Case Studies
When state agencies and public systems partner with experienced consultants for motivational interviewing, the results are measurable. The case studies below reflect what structured, fidelity-based implementation looks like in practice — across workforce systems, behavioral health, and crisis response. If you’re considering motivational interviewing as part of an RHTP grant or as part of your ongoing quality improvement, these outcomes show what’s possible when implementation is done with consistency and support.
Motivational Interviewing Used Across State Systems
Full fidelity vs. status quo. Two DSHS sites proved the gap is real, and so are the results. Higher incomes, shorter programs, lower stress. The numbers tell the story. Washington…
Motivational Interviewing Implementation at Scale
14,000 people. Five years of waiting. Gone. See how Washington State DVR turned a workforce training investment into 120% federal performance—and staff who finally had the tools to work at…
Successful Motivational Interviewing in Crisis Response
High-pressure encounters. Unpredictable situations. And yet: zero use-of-force for six straight months. The Spokane Police case study rewrites what’s possible when de-escalation is built on fidelity, not just awareness. Spokane…